The more I work with SMEs, the more I see that results for businesses really come down to three essential things: Passion, Belief and Action. In this article, I want to focus on just the first two: passion and belief.
It is not uncommon for business owners and CEOs that I see to have lost their passion (or mojo) for what they are doing having been drawn down into the day-to-day operational matters that often consume them and their business. Finding ways to regain their passion for what they do is essential to moving things forward and usually results in a number of clear and specific goals surrounding what the business must achieve, but unless the business owner/CEO really believes in the goals they have set for the business, little will change.
Why is this so important? Well if the business leader’s heart is not really into an objective and/or does not believe in it, staff will pick up on this and the manager’s ability to fully engage the staff is severely compromised. However, work for someone that is excited by the challenge and believes it can be accomplished, then the experience can be both motivational and inspirational. In fact, the power of passion and belief can often transcend “normal” perspectives on possible outcomes and enable things to be done that otherwise might seem impossible.
This is highlighted well in Walter Isaacson’s excellent biography of Steve Jobs in which Isaacson described how Job’s passion and belief could create a “reality distortion field” that lead to results others believed were impossible. One such example is the overlapping window panes that we now take for granted as part of our computer graphical user interface. Jobs had seen this demonstrated at Xerox PARC who were first to attempt its development and believed that Apple could do it as well if not better. In fact, Xerox never had implemented this and Apple overcame significant technical challenges to produce it fired by Jobs’ unwavering belief that it already existed.
Unfortunately, if you trust many of the recent statistics on the internet, staff disengagement at work is alarmingly high and the consequent impact on employee and company productivity is extremely damaging. Perhaps if we could find ways to reignite employee passion and belief, we might just start to see not only better business performance but also increase staff satisfaction.
Ian Ash, AInstIB
Managing Director, OrgMent Business Solutions