As we start the new year, it is worthwhile taking stock of what has been achieved over the past 6 or 12 months and focus on what needs to be achieved over the course of this financial or calendar year. Lewis Carroll is credited with the quote “If you don’t know where you’re going, any road will get you there” (it actually does not appear in “Alice’s Adventures in Wonderland” but is a paraphrasing of the exchange between Alice and the Cheshire Cat on the pointlessness of having no direction) and the point is that unless you know where you are going, you are likely to get nowhere. More simply put: would you rather work for a business that knows where it is going and can articulate this or one that doesn’t know and/or can’t define it?
Clarity of direction and purpose is vital for you and your staff. According to ‘Mercer Talent Trends, 2017 Global Study (“Empowerment in a disrupted world”), Australian employees stated that the “number one thing that would make a positive impact to their work situation” is “Leaders who set clear direction”, so how can this be done?
• Specific – goals should be simply and easily stated so that they are clear to all
• Measurable – you need to be able to (regularly) measure how well you are tracking towards the final objective(s)
• Achievable – there is no point in setting targets that people don’t believe in. If you are setting formal goals for the first time, set realistic goals that are not overly ambitious so that you get into the habit of achieving them
• Relevant – ensure that the goals you set will benefit the business and that the people assigned have the skills to capability to deliver on them
• Time-specific – as just about any goal is achievable given long enough, you need to set an end date!
This approach has been successfully applied by thousands of businesses to ensure that reasonable and realistic targets can be set which together will describe the overall key outcomes for the business and, if appropriate for individuals responsible for the outcomes.
We use this simple approach consistently with our own clients, so please get in touch if you would like to know more.
Ian Ash, AInstIB
Managing Director, OrgMent Business Solutions